In the News

    The New York Times

    Forced Fun?  The Limits of Office Celebrations
    May, 20, 2007

    “It needs to be intimate,” Mr. Harrison said. “On the group level you all know each other, and that
    makes celebrations rich and culturally important. These are not the stuff of policy manuals; they
    are unscripted and have their own charm, depending on the character of the department or
    group.”  Read full article ...
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    The Manager's Book of Decencies
    How Small Gesture Build Great Companies
    CIO

    Building Effective Corporate Cultures One Decency at a Time
    June 11, 2007

    The most basic decencies are those that demonstrate respect and consideration. A simple
    "hello" at the start of the day and "goodbye" at the end of the day are obvious but sometimes
    overlooked forms of consideration. Remembering the names of the people you work with
    regularly is equally as important as saying hello. Beyond these basics, here are some other
    ways to demonstrate respect and consideration.  Read full article ...


    Forbes.com

    Kindness Pays Dividends
    June, 29, 2007

    Aside from just being a nice person, Harrison argues that small gestures such as learning
    employees' names goes a long way toward creating a loyal staff. His argument: A loyal staff
    equals a productive staff and a productive staff equals a successful business.  Read full article ...